1. Purpose
These terms and conditions of sale are intended to define the contractual relationship between HOMELIVIA and the customer, as well as the terms applicable to any vehicle rental made through the website www.rivieradriveexperience. The purchase of a product through this website implies the customer’s unconditional acceptance of these terms and conditions of sale, which the customer acknowledges having read prior to placing an order. Prior to any transaction, the customer declares, on the one hand, that the rental of a vehicle with or without a driver on the website www.rivieradriveexperience is limited to strictly personal use and, on the other hand, that they possess full legal capacity, enabling them to enter into an agreement under these general terms and conditions of sale. HOMELIVIA reserves the right to modify these terms and conditions of sale at any time to comply with any new regulations or to improve the use of its website. Consequently, the applicable terms and conditions will be those in effect on the date the buyer places the order.
2. Services Offered
The services offered are those listed on the website www.rivieradriveexperience of HOMELIVIA, subject to availability. HOMELIVIA reserves the right to modify its range of services at any time. Each service is presented on the website with a description including its main information: tour description, date, departure location and number of places. A minimum of 2 participants is required for departure, with a maximum of 8 participants per tour. For regular tours: departure from the meeting point indicated on the tour description page (unless otherwise stated due to roadworks or events on the route). We reserve the right to modify all or part of the itinerary if necessary, depending on sporting events or other circumstances, or any modification or closure of roads by the authorities in the cities or locations crossed. For tours including lunch, picnic or dinner, we use service providers who strictly comply with health regulations. In case of food intolerance, you must inform us when booking. Participants must be at least 18 years old to consume alcohol and must under no circumstances be the driver of the vehicle. We remind you that alcohol abuse is dangerous to your health. Drink responsibly.
3. Booking
Bookings can be made online on our website, by phone, or in person. The booking is confirmed upon receipt of full payment. By making a booking, the customer acknowledges being in possession of all necessary information regarding the nature of the service offered, details of which can be consulted on the Riviera Drive Experience booking website. The customer therefore validates their booking with full knowledge of the service offered and may not dispute its suitability for their needs.
4. Prices
Prices shown on the online store are in Euros (€) inclusive of all taxes (VAT included), taking into account VAT applicable on the date of the order. Any change in the VAT rate may be reflected in product prices. HOMELIVIA reserves the right to modify its prices at any time, it being understood that the price shown in the store on the day of the order will be the only price applicable to the customer.
5. Order and Payment Terms
HOMELIVIA offers its customers the ability to order and pay for its services via the platform integrated on its website. The customer selects the services they wish to order in the “cart”, modifies if necessary (quantity, references, etc.) and checks their information. The next step invites them to review all information, read and accept these general terms and conditions of sale by checking the corresponding box, then to validate their order by clicking the “Confirm my order” button. The customer is then redirected to the secure interface using STRIPE to enter their personal credit card details securely. If payment is accepted, the order is recorded and the contract is definitively formed. In case of fraudulent use, the customer may request cancellation of the card payment; amounts paid will then be credited back or refunded. Payment may also be made on site directly to the guide. The cardholder’s liability is not engaged if the disputed payment is proven to have been made fraudulently, remotely, without physical use of their card. To obtain a refund of the fraudulent debit and any bank fees the transaction may have incurred, the cardholder must dispute the charge in writing with their bank within 70 days of the transaction, or 120 days if their contract with the bank provides for it. Amounts debited are refunded by the bank within a maximum of one month after receipt of the written dispute filed by the cardholder. No fee for refunding amounts may be charged to the cardholder. Confirmation of an order implies acceptance of these terms and conditions of sale, confirmation of full knowledge thereof, and a waiver of the right to invoke one’s own terms and conditions of purchase. All data provided and the recorded confirmation shall serve as proof of the transaction. If the customer has an email address and has provided it on the order form, HOMELIVIA will send them electronic confirmation of their order registration by email. If the customer wishes to contact HOMELIVIA, they may do so by email at: homelivia06@gmail.com
6. Liability
In the distance selling process, HOMELIVIA is only bound by an obligation of means. Its liability cannot be engaged for damage resulting from use of the Internet network such as data loss, intrusion, viruses, service interruption, or other involuntary problems. HOMELIVIA does everything possible to guarantee its customers a quality experience in complete safety. Despite these precautions, HOMELIVIA cannot under any circumstances be held responsible for costs related to delays arising from circumstances beyond its control, such as adverse weather conditions or traffic slowdowns. Furthermore, HOMELIVIA is not responsible for theft or loss of personal belongings inside or outside the vehicle during the tour, or in the departure and arrival premises during the tour. HOMELIVIA cannot be held liable for accidents, injuries, losses or damages occurring during tours, getaways and sightseeing rides.
7. Insurance
The Customer is advised to take out personal insurance covering risks related to the activities offered. SARL HOMELIVIA holds professional liability insurance.
8. Intellectual Property
All content (texts, photos, videos) presented by SARL HOMELIVIA is protected by intellectual property rights and may not be used without prior authorization.
9. Code of Conduct and Compliance with Traffic Laws
Any consumption of alcohol is strictly prohibited before and during the service. The service will be cancelled without any possibility of refund in case of suspected intoxication or use of narcotics by the tour guide appointed by Homelivia. No exception will be tolerated and the user in breach will be removed immediately and must return by their own means, by taxi or bus. Customer behaviour must be irreproachable in all respects: public disorder, rudeness, over-excitement, failure to respect good morals, dangerous driving behaviour. Failure to comply with traffic laws in force in France will result in immediate termination of the service by SARL HOMELIVIA and no refund may be requested. The customer will be required to return home by their own means, leaving the vehicle with the guide.
10. Disputes
These Terms and Conditions are governed by French law. In the event of a dispute, an amicable resolution will be sought before any legal action is taken. Failing that, the courts of Nice shall have exclusive jurisdiction. 13. Acceptance of the Terms and Conditions: By booking a service, the Customer unconditionally accepts these Terms and Conditions.